Yes, the Nova Pro and podolog Nova 3s Podiatry Drills are Class IIa Medical Devices.

Nova SE, podolog ECO and ONE Foot Care Drills are not medical devices and therefore not suitable for medical use.

The Nova Pro handpiece weighs only 90 grams and is optimised for ergonomic working – regardless of whether you use a pen or overhand grip position.
The automatic start/stop function ensures smooth and convenient movement: no searching for or pressing switches – the handpiece stops automatically as soon as it is placed in the handpiece holder. The rotating mount reduces strain on the wrists. The wear-free handpiece motor guarantees reliable performance with you at all times. Control via the display is possible at any time.

You can find further help on the start and stop function in one of the Help Centre items:

• Instructions Nova Pro
  
• Instructions Nova SE
  

The chuck head can be changed quickly and easily - use the removal aid to take out the old head, replace, and you're done!

Find out more in the Help Centre: Replace the chuck head yourself.

• Instructions Nova Pro
  
• Instructions Nova SE
  

Yes, the display has been developed so that it can also be operated with gloves to ensure hygienic use in everyday practice.

NovaConnect is a function that allows the RUCK MOON Podiatry Chair/Couch to be controlled directly via the display of the Nova Pro Podiatry Drill.
This eliminates the need to operate the foot control. The control is wireless and visual, so that the chair/couch position can be adjusted easily and with precision during treatment.

This simplifies the workflow and ensures comfortable handling. This function is available on any MOON Podiatry Chair/Couch purchased after 01/07/2025.

Clean the Flex suction hose and motor cable at least every 20 operating hours. A clean suction hose receives maximum suction power and prevents the accumulation of large quantities of potentially pathogenic particles.

After cleaning in a disinfectant bath, the hose must be left to dry for approx. 12 hours before being reinstalled. If you clean the suction hose in the evening, you can use it again in the morning.

You can find further help with hose cleaning in one of the Help Centre items:

• Instructions Nova Pro
  
• Instructions Nova SE
  

IoT technology enables the drills to be networked with RUCK After-sales for servicing, updates and remote maintenance.
Thanks to the integrated connection to the internet, diagnostic data can be transmitted in real time, allowing potential problems to be discovered at an early stage. In addition, software updates are automatically installed so that the drill always stays up-to-date with the latest version. This increases operational reliability and reduces downtime. Only relevant device data is processed via a secure cloud infrastructure to ensure data protection and data security.

The maintenance services included vary depending on the product and the term length:

Podiatry Drills

• 36 months: One Maintenance Service Plus at the end of the 36 months
• 48 months: One Maintenance Service and one Maintenance Service Plus
• 72 months: An additional Maintenance Service Plus at the end of the 72 months

Podiatry Chair/Couch

• 48 months: Two Maintenance Services including travel costs
• 72 months: Three Maintenance Services including travel costs

All servicing is carried out in accordance with RUCK specifications and must be booked in a timely manner. The costs are only covered for the servicing included in the package. The warranty includes repairs via RUCK After-sales but spare parts or additional work are not included. For further information, please read our general terms and conditions.

Yes, CarePlus can be taken out online via the RUCK online shop when you are registered with RUCK, or offline via RUCK customer service.

The services included vary depending on the product and term:

Drills

• 36 months: One Service Plus after the 36 months have expired
• 48 months: A service and a service plus
• 72 months: Particularly recommended: a final Service Plus after 72 months.

Treatment chairs

• 48 months: Two services including call-out charge
• 72 months: Three services including call-out charges

All servicing is carried out in accordance with the specifications of HELLMUT RUCK GmbH. The assumption of costs relates exclusively to the servicing included in the package. Repairs, spare parts or additional services are not included. Servicing must be scheduled with HELLMUT RUCK GmbH in good time.

CarePlus is a service package for RUCK podiatry drills and treatment chairs/couches. It replaces previous service contracts and provides numerous benefits, such as an extended warranty, free servicing, a free loan device in the event of a service call, along with simple and fast processing.

No, the CarePlus subscription cannot be cancelled prematurely. It runs for the agreed term.

The case is suitable for Nova Pro, Nova SE, podolog Nova 3/3s, podolog ECO/ONE along with Podiatry Drills with maximum dimensions of 25/12/27 cm (W/H/D). Handpiece holders are available for Nova Pro/SE, podolog Nova 3/3s/ONE and podolog ECO - these can be purchased separately or yet in a set.

The backpack is suitable for Nova Pro, Nova SE, podolog Nova 3/3s, podolog ECO/ONE along with Podiatry Drills with maximum dimensions of 25/12/27 cm (W/H/D).

Handpiece holders are available for Nova Pro/SE, podolog Nova 3/3s/ONE and podolog ECO – these can be purchased separately or yet in a set.